12d Model

Hi I keep trying to get past this stage ie. after set up of project in Introduction to 12d Stage 1 https://www.youtube.com/watch?v=swZJ8ic0m7w&list=PLd-4f8p3MF7WmWnc1Igr3HNAuSPEU3zOo&index=2 and keep getting prompted to fill out Authorization Request Form - which I do but then just closes an...