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peter yorke



Joined: 29 Oct 2005
Posts: 3

New Zealand

PostPosted: Sat 29 Oct, 2005 8:06 am    Post subject: Still locked out Reply with quote

OK I've registered and have a valid dongle number and up to date maintenance program so way don't I have full access?
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Lee Gregory
12d Support


Joined: 29 Sep 2005
Posts: 1494

PostPosted: Sat 29 Oct, 2005 9:20 am    Post subject: Reply with quote

After you register we validate your information and if applicable give you access to the rest of the 12d Forum .

You will then receive an email saying that you access to rest of the 12d Forum.

Note - it may take a few days for our checking and we only do it on weekdays.

Have you received our email saying that you have been given access ?
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peter yorke



Joined: 29 Oct 2005
Posts: 3

New Zealand

PostPosted: Sun 30 Oct, 2005 8:05 am    Post subject: Reply with quote

Yep got the general reply, jest waiting for the validation. Thanks
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Richard Stoliar
Site Admin


Joined: 29 Sep 2005
Posts: 113

12d Head Office, Australia

PostPosted: Mon 14 Nov, 2005 12:22 pm    Post subject: Reply with quote

Checking the settings, you do have access - but your browser is probably caching the details locally.

If you're using Internet Explorer, try forcing it to refresh by holding down shift and clicking the refresh button. Alternatively, hold down shift and press F5.
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peter yorke



Joined: 29 Oct 2005
Posts: 3

New Zealand

PostPosted: Mon 14 Nov, 2005 1:56 pm    Post subject: Reply with quote

The problem was that I needed to log in again.
Thanks. Laughing
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Tim Eyles



Joined: 13 Nov 2006
Posts: 1

Victoria, Australia

PostPosted: Thu 30 Nov, 2006 11:49 am    Post subject: Reply with quote

Hi,

Ive submitted a dongle number (numerous times) and am yet to recieve access to the forums.
Ive tried logging in and out aswell as reentering the dongle request.

Any other advice/assistance would be welcome.

Tim Eyles
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Ryan Scott



Joined: 23 May 2008
Posts: 4

Queensland, Australia

PostPosted: Thu 19 Jun, 2008 8:44 am    Post subject: Reply with quote

Same... still locked out?!?!? Sad
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Lee Gregory
12d Support


Joined: 29 Sep 2005
Posts: 1494

PostPosted: Fri 20 Jun, 2008 10:33 am    Post subject: Reply with quote

Make sure you log out of the forum and then log back in again. Otherwise your internet connection won't change.
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Drew Butterworth



Joined: 29 Jan 2009
Posts: 1

Queensland, Australia

PostPosted: Fri 13 Feb, 2009 11:43 am    Post subject: Reply with quote

I am in the same predicament as a lot of you guys - still locked out! I registered some weeks back, have entered a valid dongle id but still cannot seem to access the forum...
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Adam McCosh



Joined: 05 Dec 2008
Posts: 2

Queensland, Australia

PostPosted: Thu 19 Mar, 2009 10:39 am    Post subject: Reply with quote

I too have entered a valid dongle number on numerous occasions and still no access.
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Lee Gregory
12d Support


Joined: 29 Sep 2005
Posts: 1494

PostPosted: Thu 19 Mar, 2009 3:30 pm    Post subject: Reply with quote

Make sure you log out from the forum on each computer that you have gone on to the Forum from.

If you asked Explorer to remember your settings for next time, then it can't get the new access. You have to log out from the forum on that computer and then log back in again.

You also need Explorer to remember the new settings or it will revert back to the old ones that Explorer was told to remember.
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Adam McCosh



Joined: 05 Dec 2008
Posts: 2

Queensland, Australia

PostPosted: Fri 20 Mar, 2009 10:57 am    Post subject: Reply with quote

Lee Gregory wrote:
Make sure you log out from the forum on each computer that you have gone on to the Forum from.

If you asked Explorer to remember your settings for next time, then it can't get the new access. You have to log out from the forum on that computer and then log back in again.

You also need Explorer to remember the new settings or it will revert back to the old ones that Explorer was told to remember.


I haven't got an email yet confirming that I have full access.
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Blake Gregory



Joined: 05 Oct 2005
Posts: 74

New South Wales, Australia

PostPosted: Wed 01 Apr, 2009 1:08 pm    Post subject: Reply with quote

Everyone in this thread should do a force refresh of their login page (ctrl f5) and try again.

They should now have access
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chal4oye Sher



Joined: 07 Jan 2014
Posts: 1

Northern Territory, Pakistan

PostPosted: Tue 07 Jan, 2014 6:07 pm    Post subject: Reply with quote

I registered some weeks back, have entered a valid dongle id but still cannot seem to access the forum...
_________________
http://www.chessrivals.net/
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Terry Foley



Joined: 03 Feb 2014
Posts: 1

New Zealand

PostPosted: Wed 19 Feb, 2014 12:43 pm    Post subject: Reply with quote

recieved full access on 3 Feb 14. have followed the advice of the Gregorys in this review and have not yet been successful in accessing the full Forum.
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