Still locked out

peter yorke · Post by **peter yorke** » Sat Oct 29, 2005 7:06 am

OK I've registered and have a valid dongle number and up to date maintenance program so way don't I have full access?

Post by **Lee Gregory** » Sat Oct 29, 2005 8:20 am

After you register we validate your information and if applicable give you access to the rest of the 12d Forum .

You will then receive an email saying that you access to rest of the 12d Forum.

Note - it may take a few days for our checking and we only do it on weekdays.

Have you received our email saying that you have been given access ?

peter yorke · Post by **peter yorke** » Sun Oct 30, 2005 8:05 am

Yep got the general reply, jest waiting for the validation. Thanks

Richard Stoliar · Post by **Richard Stoliar** » Mon Nov 14, 2005 12:22 pm

Checking the settings, you do have access - but your browser is probably caching the details locally.

If you're using Internet Explorer, try forcing it to refresh by holding down shift and clicking the refresh button. Alternatively, hold down shift and press F5.

peter yorke · Post by **peter yorke** » Mon Nov 14, 2005 1:56 pm

The problem was that I needed to log in again.
Thanks.

Tim Eyles · Post by **Tim Eyles** » Thu Nov 30, 2006 11:49 am

Hi,

Ive submitted a dongle number (numerous times) and am yet to recieve access to the forums.
Ive tried logging in and out aswell as reentering the dongle request.

Any other advice/assistance would be welcome.

Tim Eyles

Ryan Scott · Post by **Ryan Scott** » Thu Jun 19, 2008 7:44 am

Same... still locked out?!?!?

Post by **Lee Gregory** » Fri Jun 20, 2008 9:33 am

Make sure you log out of the forum and then log back in again. Otherwise your internet connection won't change.

Drew Butterworth · Post by **Drew Butterworth** » Fri Feb 13, 2009 11:43 am

I am in the same predicament as a lot of you guys - still locked out! I registered some weeks back, have entered a valid dongle id but still cannot seem to access the forum...

Adam McCosh · Post by **Adam McCosh** » Thu Mar 19, 2009 10:39 am

I too have entered a valid dongle number on numerous occasions and still no access.

Post by **Lee Gregory** » Thu Mar 19, 2009 3:30 pm

Make sure you log out from the forum on each computer that you have gone on to the Forum from.

If you asked Explorer to remember your settings for next time, then it can't get the new access. You have to log out from the forum on that computer and then log back in again.

You also need Explorer to remember the new settings or it will revert back to the old ones that Explorer was told to remember.

Adam McCosh · Post by **Adam McCosh** » Fri Mar 20, 2009 10:57 am

Lee Gregory wrote:Make sure you log out from the forum on each computer that you have gone on to the Forum from.

If you asked Explorer to remember your settings for next time, then it can't get the new access. You have to log out from the forum on that computer and then log back in again.

You also need Explorer to remember the new settings or it will revert back to the old ones that Explorer was told to remember.

I haven't got an email yet confirming that I have full access.

Post by **Blake Gregory** » Wed Apr 01, 2009 1:08 pm

Everyone in this thread should do a force refresh of their login page (ctrl f5) and try again.

They should now have access

chal4oye Sher · Post by **chal4oye Sher** » Tue Jan 07, 2014 6:07 pm

I registered some weeks back, have entered a valid dongle id but still cannot seem to access the forum...

Terry Foley · Post by **Terry Foley** » Wed Feb 19, 2014 12:43 pm

recieved full access on 3 Feb 14. have followed the advice of the Gregorys in this review and have not yet been successful in accessing the full Forum.